Support

IBM I Engineer

  • Permanent Specialist position

  • Sandown, Gauteng

  • R450,000 - R650,000 pa cost to company

  • Job 2220852

  • Posted 30 May 2018 by Yawee Human Capital


About the Position

The incumbent will ensure that THE COMPANY's IBM i environment is maintained by providing technical, business and people skills, expertise and experience necessary to provide resilient, efficient, secure and compliant system with 24/7 availability.

Summary of Job Description

  • Supports installations, upgrades, configurations, deployments, migrations, and administration of IBM Power Systems hardware with IBM i operating system also including:
  • Hardware Management Console (HMC)
  • Virtual I/O Server (VIOS)
  • IBM i backup and recovery (BRMS)
  • Physical and virtual tape library solutions
  • Direct-attached and external storage (Storwize V3700 and V7000)
  • Performs management of IBM i partitioned (LPAR) environments.
  • Plan and coordinates IBM i Operating System (OS) version upgrades, PTF(s), CUME(s), and preventative maintenance to minimize risk and service disruptions. Ensures system improvements are successfully implemented and monitored to increase efficiency.
  • Provides after-hours and weekend support as needed.
  • Performs outage/failure/problem troubleshooting, server and software updates and feature enhancements to relevant technology infrastructure; implements and troubleshoots complex environments.
  • Supports escalated issues and coordinates communications between operations staff.
  • Supports staff to resolve complex issues.
  • Interacts with other support departments to provide resilient computing environments for all clients.
  • Documents environments, processes and procedures to enable support of environments by other team members.
  • Provides periodic environment review and suggests enhancements of services or resiliency of environments.
  • Remains current on technical and company related literature/correspondence and regularly reviews administrative procedures.
  • Coordinates service outages with Change Control, Risk and Product as required.
  • Documents post-incident response and root cause analysis.
  • Provides technical leadership and acts as technical resource and mentor to team members.
  • Maintains a working knowledge of applicable company policies and procedures as well as statutory laws and regulations as required to ensure adherence in a manner that reflects honest, ethical and professional behaviours within the environment.
  • Responsible for assisting with client connectivity test to and from THE COMPANY's environment
  • Responsible for providing technical advice to internal and external clients related to IBM i environment
  • Responsible for ensuring 24/7 availability of the computing environment
  • Responsible for implementing, documenting and maintaining disaster recovery plans and remediation for the IBM i
  • Perform periodic security reviews and take remedial action as required
  • Responsible for day to day management of the IBM i environments
  • Responsible for managing relationships with 3rd party suppliers, service providers and vendors
  • Responsible for monthly reporting of system's performance levels and providing reports for EXCO

Education, Experience and Technical Requirements

  • Exposure to IBM i Operations required
  • Relevant tertiary qualification (BSc / BCom / BTech / National Diploma)
  • 8+ Years working in IBM i environment:
  • V6R1, V7R1, V7R2 and/or V7R3
  • LPAR and virtualization components
  • Hardware Management Console (HMC)
  • Basic network understanding surrounding TCP/IP and SNA
  • Backup and Recovery Media System (BRMS)
  • System recovery / Library refresh / Object restores
  • PTFs and software/OS upgrades
  • System troubleshooting / Root cause analysis
  • Remote and local device configurations
  • User account setup
  • System security / Security setups / System audit
  • Supporting multiple versions of IBM i Operating System solutions
  • Journal management
  • TLS certificate management
  • General knowledge of:
  • Virtual Tape Libraries
  • Physical Tape Libraries
  • Power Systems virtualization
  • Storwize Flash Copy Manager
  • ITIL Foundation training and/or certification is an advantage
  • IBM Certification preferred
  • Strong technical background
  • Exposure to financial systems is an advantage
  • Exposure to PCI DSS is an advantage

Competencies and Attributes

  • Strong decision-making and problem-solving skills within required technology area
  • Strong business and technical awareness as it relates to business goals
  • Earns client, partner, and employee trust and respect by demonstrating commitment and technical expertise beyond general expectation
  • Breaks down ideas, problems, or opportunities into components, solve problems, and provide solutions
  • Works effectively under pressure and stressful situations
  • Stays on leading edge of technology by learning new techniques and methods through continual education
  • Evaluates, escalates, and exercises good judgment and make decisions based on limited available information
  • A professional, who is a team player and who is willing to embrace our values.
  • Self-starter with excellent technical, organizational, administrative and interpersonal skills
  • Follows through with tasks, projects, and troubleshooting with minimal supervision
  • Superb customer service skills
  • Outstanding oral, written, and technical/business communication skills
  • Self-motivated

A drivers License is essential as well as own transport.

Desired Skills

  • ibm i
  • as400
  • ibm operations

Apply online
This job may be removed before it expires.

Expires in 15 days

Get jobs via email

Receive a daily digest of all new jobs matching this job. Your information is safe with us and you can cancel at any time