Support

Technical Support Engineer at ARB Electrical Wholesalers

  • Permanent Junior position

  • Riverhorse Valley, KwaZulu-Natal

  • Undisclosed cost to company

  • Job 2083254 | Ref it 01

  • Posted 22 Mar 2017 by ARB Electrical


About the Position

The position is for a JNR to Intermediate Technical Support Engineer who will be exposed to a wide range of Technologies from Datacentre Server Banks to WAN & LAN's, Desktop's, PBX's, printers and other technologies.

ABOUT ARB-IT SOLUTIONS
ARB-IT Solutions is a Durban based company with over 25 years of experience focused on the development of a fully Integrated ERP System. In 2008 the company became a wholly owned subsidiary of the ARB Group which is listed on the JSE.

Qualifications Required

  • Formal qualification in the Principles of Technology.
  • Any additional qualifications aligned to technology an advantage.
  • Minimum of 4 years experience in a Technology Support environment.

INTERPERSONAL SKILLS

  • Self-motivated, team player, action-and-results oriented.
  • Well organised, good communication and reporting skills.
  • Ability to successfully work under tight project deadlines.

ORGANISATIONAL FIT

  • ARB-IT is seeking a candidate that wants to excel in Technology Support.
  • A team player who enjoys technical challenges within a fast-paced environment.
  • Able to apply sound judgment in successful task planning and execution to meet deadlines.
  • A clear and concise communication style together with the highest standards of professionalism in his/her appearance and work habits.

JOB DESCRIPTION

  • Assist in resolving Support Desk tasks logged by users
  • Ability to trouble shoot and resolve intermediate to advanced hardware support requests
  • Ability to troubleshoot and resolve intermediate to advanced LAN and WAN planning, implementation and support
  • must be able to work under pressure
  • troubleshooting and out the box thinking ability

Desired Skills

  • Asterisk based PBX systems

Desired Work Experience

  • 2 to 5 years Engineering Technician
  • 2 to 5 years Wholesale & Trading

Desired Qualification Accreditation

  • Degree

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